Frequently Asked Questions

Have a question that you don't see answered below?

Call the office at 585-271-8740! We would love to help you out.

FAQs

All residents of South and Hickory Place receive maintenance services, refuse collection, and upkeep of the grounds, including landscaping and snow removal. Your rent also includes basic cable service from Spectrum, as well as Greenlight Networks’ Superfast High Speed fiberoptic internet service. Every residence features self-contained heating, air conditioning and hot water units.

You are responsible for all utility services to your residence including gas and electric, water, telephone, and any upgrades to your complimentary cable and internet services.

Each floor contains a laundry room with washers and dryers, so there is no need to leave the site to do your laundry.

Yes. All of our residences have mini-blinds on the windows.

Yes: each residence has one off-street parking spot per bedroom (studios and 1 bedroom apartments each have 1 spot, and 2 bedroom apartments have 2 tandem spots) in our private parking lot behind the building.

Most of our apartments offer some combination of walk-in closets, linen closets, and kitchen pantries that provide room for extra storage.

Our lease terms are for one year.

Application forms are available in our brochure and on our website. The application includes a deposit agreement and landlord reference. By signing the application form you authorize us to verify your income, check your credit, and ask for references from other rental properties where you have lived during the last three years.

We need to receive a security deposit equal to one month’s rent with your application form. If we accept your application but you change your mind within 48 hours of our acceptance, we will charge you a $50 processing fee and return the balance of your deposit. If you cancel more than 48 hours after we approve your application, we will keep your entire deposit. Finally, your first payment of rent will be due when you sign your lease.

We will accept your most current pay stub. We also accept tax forms, letters from your employer on company letterhead, and written job offers. Letters from your employer must specify your starting date and annual income, be signed by your supervisor, and provide your supervisor’s telephone number.

We allow someone to co-sign your lease. Your co-signer must meet our credit and income requirements and must live in the United States.

We allow only two people per bedroom. The limits are as follows:

Studio: two people maximum
One bedroom: two people maximum
Two bedrooms: four people maximum

To preserve available parking, we limit the number of cars per unit. We allow one car for each studio and one bedroom, and two cars (parked in tandem) for each two bedroom apartment.

Yes! We allow cats only, with an additional security deposit of $200.00 per cat, and an additional rent payment of $25.00 per month per cat. We do not allow more than two (2) cats per household, and we need to have proof from a vet that they have been fixed.